FAQs
How can I order?
There are 2 ways to place your order
1. Order online (This option must be used if you do not have an credit account with us)
2. E-mail your order requirements to info@taste-catering.co.uk (Credit account customers only)
To place an order, please set up an online account. All orders via web or e-mail will be confirmed back to you. If for any reason you don’t hear back from us please contact us.
Please note that our Minimum order value is £40+vat and we operated Monday-Friday only.
We kindly request that at least 48 hours notice be given.
Our website has an automatic cut off time of 12pm the day before your order is required.
However, if you have a last minute booking please feel free to call, we will always do our best to help.
How far in advance can I place a booking?
You can place an order with your menu choice and anticipated numbers, months in advance and we will book out capacity in our diary. Your order can then be updated no later than 48 prior to the date of the event.
Can I order via the website if I want my company to invoiced rather than paying when we place our order?
Yes, you can choose the pay by invoice option when you check your order out. If you are a new customer please contact us to authorise this.
How will my food be presented?
The food will be garnished and presented to a high standard on quality disposable platters. Any vegetarian food or special dietary meals will be presented separately and labelled appropriately.
If required we can also supply complimentary paper plates and napkins.
How will it be delivered?
We follow stringent practices in the production and distribution of all food products. All of our catering will be delivered in one of our branded refrigerated vehicles.
How long can I keep the food out of the refrigerator for?
Under current legislation, food can remain at ambient temperature for a maximum of four hours and should be consumed within this period. We advise that any waste should be disposed of after this time.
Do you cater for special dietary requirements?
We appreciate the various dietary requirements of our customers and can provide specially plated meals.Most of our menus have a variety of special diet options that you can choose in the "Dietary Options" dropdown box, please remember ot change the quantity as the website defaults to 5 on many of the menus.
We allow for approximately 25% vegetarian with our sandwich selection, this can also be altered if required via the "Dietary Options" dropdown box.